The Pack Membership
Enjoy the perks of being a Wandering Bear member
Member Testimonials
AUTOSHIP YOUR COFFEE
Autoship your favorite products and become part of The Pack!
No risk, All Reward
Fast Shipping &
Easy Returns
5-Star Reviews
60-Day Money Back
Guarantee
Frequently Asked Questions
everything you need to know about the pack
HOW DO I BECOME A MEMBER?
HOW DO I BECOME A MEMBER?
Sign up for free anytime above! To join the VIP tier, spend $250 in a year or sign up for an autoship product. To join the Elite tier, spend $750 in a year, or purchase the Elite Membership product for $25.
DO I NEED TO HAVE AN ACCOUNT?
DO I NEED TO HAVE AN ACCOUNT?
Yes, you will need an account to use your credits and manage your membership. An account will be created for you when you sign up or place an order.
HOW DO I APPLY MY DISCOUNT TO MY ORDERS?
HOW DO I APPLY MY DISCOUNT TO MY ORDERS?
Discounts for being a VIP or Elite member will be automatically applied at checkout - just make sure you're logged into the same email account that your membership is tied with!
HOW DOES THE SECRET MENU WORK?
HOW DOES THE SECRET MENU WORK?
To access the secret menu, you must be logged into your account. You can then access the secret menu via your account portal.
HOW DO I TAKE ADVANTAGE OF MY EARLY ACCESS TO PRODUCT DROPS AND MEMBERSHIP-ONLY SALES?
HOW DO I TAKE ADVANTAGE OF MY EARLY ACCESS TO PRODUCT DROPS AND MEMBERSHIP-ONLY SALES?
Make sure you are signed up for marketing email and SMS messages! We'll let you know about early access and member-only sales there.
IS THE MEMBERSHIP FEE A RECURRING CHARGE?
IS THE MEMBERSHIP FEE A RECURRING CHARGE?
Yes, the $25 membership fee for the Elite tier will be charged annually unless you cancel or qualify for the tier by spending $750 annually.
HOW CAN I CANCEL MY MEMBERSHIP?
HOW CAN I CANCEL MY MEMBERSHIP?
Login to your account portal and click "Manage Membership." Here you'll be able to cancel your membership. If you've paid for the Elite tier, you will still have access to your benefits until a year after your purchase. Then you will be dropped down to the free tier.
CAN I PAUSE MY MEMBERSHIP?
CAN I PAUSE MY MEMBERSHIP?
We do not pause memberships. You can cancel your Elite tier membership and sign up again when you are ready.
MY BENEFITS AREN’T WORKING. WHY?
MY BENEFITS AREN’T WORKING. WHY?
Please make sure you are logged into your email that is tied with your membership account. If you are still having issues with your benefits, please reach out to our support team at hello@wanderingbearcoffee.com.