If you’re a subscriber, you can edit all future orders at any time in your account.
If you placed a one-time order, it really depends on how fast we can get Ricky on our operations team to run. If he’s able to catch your order before it’s been sent to FedEx, we will do our best. Please contact us at firstname.lastname@example.org if you think you made a horrible mistake.
For more clarity, if your order is under the status "preparing for shipping," "shipping" or "delivered," then that means it’s already started its journey to your door and can’t be changed. However, you can always get in touch with us and we’ll do what we can to help.