Overall Disappointing
I bought the 3-pack and then actually bought another due to a second code I got. I slightly regret buying the second box after trying the first. I appreciate the protein it has, and overall it does taste like coffee. But the vanilla and mocha just tasted like burnt coffee. The vanilla one also had gelatinous pieces at the end of the drink, so that made for an unpleasant last sip. I will drink the others I got but will likely use them mixed in with something. Disappointing because I really enjoy the boxed cold brew, so I was sure this was going to be a great product.
Smooth |
Rated 3 out of 5
|
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Strong |
Rated 3 out of 5
|
Convenience |
Rated 4 out of 5
|
Wandering Bear Coffee
Thanks so much for sharing your experience with us. We really appreciate you bringing this to our attention and apologize for the bad first experience. We observed this on some of the Vanilla Latte cans and have since corrected the root cause, which is related to the gellan gum (a plant-based ingredient used to keep the ingredients evenly distributed).
First and foremost, we want to reassure you that while this is not the correct consistency for the latte, there is no food safety or spoilage concern to worry about here. We understand how important texture and consistency is, and as mentioned we believe the issue has been addressed and is isolated to some of the Vanilla Latte cans.
We’re grateful you gave our new cold brew lattes a try, and we hope this hasn’t left an overly negative impression.